FREQUENTLY ASKED QUESTIONS

 

PROFESSIONAL ORGANISING

  • A Professional Organiser is someone who helps you to de-clutter and organise a space. Professional Organisers are understanding of your needs and responsibilities. We get it!

    Between being a busy professional, running a household, and the endless sports runs and volunteering life can be exhausting, you don't have the energy, let alone the time to tackle that linen closet that you need to hold your tongue just right and say a little prayer each time you open.

    We are here to help you!

    Our business was started because we were that friend that would tidy and organise your wardrobe every time we came to visit! Helping people and organising into systems brings us peace.

  • Yes! Alice will come to you!

    We will begin by meeting in your space for a 30min consultation where we will discuss your needs, expectations, and goals. From here we will make a plan and create a detailed plan and quote.

  • During the consultation session, we will thoroughly assess your space, taking into consideration its current functionality (or lack thereof!). We'll discuss your vision for how you want the space to function, and I'll provide valuable insights and recommendations to help you achieve your goals. Together, we'll identify any necessary products or tools that may be required to bring your vision to life. From innovative storage solutions to practical organizational systems, we'll work hand-in-hand to turn your aspirations into a reality.

  • At Clarity Imagined, our mission is to work alongside you, supporting your organizing journey every step of the way. We are genuinely invested in your success (98 ¾ percent guaranteed! We're big fans of Dr. Seuss too!) and are committed to creating a functional space that meets your needs.

    During our collaboration, we not only transform your space into an organized oasis but also empower you with the skills and knowledge to maintain it. We believe in sharing practical tips and strategies that will enable you to sustain order and harmony long after our work is complete.

    However, we understand that life can sometimes throw curveballs, and even the most organized spaces may require a little extra attention. That's why we offer our maintenance service to ensure your space stays in top shape. If things start to feel overwhelming again, simply reach out, and we'll be more than happy to schedule a maintenance session to bring back that clarity and organization you deserve.

  • How long is a piece of string, you ask? It's a mystery that keeps us on our toes! At Clarity Imagined, we take pride in delivering top-quality work and embracing a strong work ethic. However, the time required for organizing can vary greatly, as it depends on your individual needs and the complexity of the project. But fret not! We've got you covered. After our initial consultation, we'll provide you with a detailed quote for our services, so you know exactly what to expect before we dive in. Our transparent approach ensures that you're in the know every step of the way. So, let's unravel the organizing puzzle together and create a space that brings you joy and clarity!

  • No worries at all! At Clarity Imagined, we understand that every organizing project is unique and that some may require just a few hours of our expertise. We offer flexible options to accommodate your specific needs, whether it's a quick decluttering session or a focused organization of a specific area. Simply let us know your requirements, and we'll work together to create a plan that fits your schedule and budget. Our goal is to provide efficient and effective solutions that bring order and clarity to your space, regardless of the project size. So, whether it's a short burst of organizing or a more extensive transformation, we're here to help you achieve your organizational goals.

  • We completely understand that it can be overwhelming and even embarrassing to face a cluttered or disorganized space. Please rest assured that at Clarity Imagined, there is absolutely no judgment. We are here to support and assist you on your organizing journey, no matter the starting point. Our professional organizers are compassionate, empathetic, and experienced in working with various levels of clutter. We create a safe and non-judgmental environment where you can feel comfortable and empowered. Together, we'll tackle the mess and transform it into a functional and harmonious space that brings you peace of mind. Your privacy and confidentiality are our top priorities, and we are committed to helping you overcome any feelings of embarrassment and achieve your organizing goals with confidence.

  • Absolutely! At Clarity Imagined, maintaining the utmost confidentiality and respecting our clients' privacy is of paramount importance to us. We understand that organizing your space may involve personal items, sensitive documents, or sentimental belongings. Rest assured that all information shared with us during the organizing process will be treated with the strictest confidentiality. We take great care in safeguarding your trust and ensuring that your privacy is protected. To further solidify this commitment, we provide a comprehensive service agreement that outlines our confidentiality policies and safeguards. With Clarity Imagined, you can have complete peace of mind knowing that your privacy and confidentiality are respected at all times.

  • Great question! The decision of whether to be home during the organizing process depends on the specific area or items we'll be working on. For sentimental items or areas that require your personal input and decision-making, such as sorting through keepsakes or sentimental belongings, it's beneficial for you to be present. This allows you to provide guidance and share your preferences, ensuring that the organizing reflects your sentimental value and personal connection to those items.

    However, for more straightforward organizing tasks like decluttering a pantry or reorganizing a storage area, you may not need to be present. Our professional organizers are skilled at efficiently and effectively organizing these spaces based on best practices and industry expertise. Rest assured that we will respect your belongings and handle them with care.

    During our initial consultation, we will discuss the specific areas we'll be working on and determine whether your presence is necessary. Our goal is to provide you with a stress-free organizing experience while ensuring your satisfaction and involvement in the areas that matter most to you.

  • Absolutely! The choice of whether to have your kids at home during the organizing process is entirely up to you.

    When it comes to organizing and decluttering the children's toy room, it can be helpful to go through the items without the children initially. We all know that kids have a special attachment to certain toys, and they may want to keep items that haven't been played with for years (like that Maccas toy at the bottom of the toy box!). By going through the toys beforehand, we can create a more streamlined and efficient organizing process.

    However, if you feel that your kids' presence would be beneficial, or if you'd like them to be involved in decision-making, we are more than happy to accommodate that. We understand that involving children in the organizing process can teach them valuable skills and help them understand the importance of decluttering and organization.

    During our initial consultation, we can discuss your preferences and determine the best approach for involving your kids in the organizing process. Our goal is to create an organized and functional space while considering the needs and dynamics of your family.

  • At Clarity Imagined, we offer comprehensive organizing services for various spaces in your home. From decluttering and organizing your living room, kitchen, and bedroom to transforming your home office, pantry, and garage, we cover a wide range of areas. We can help you bring order to your closets, bathrooms, laundry room, and even tackle outdoor spaces like your garden shed. Our team is experienced in creating functional and harmonious environments, no matter the size or complexity of the space. Whether you need assistance with a specific room or desire a complete home organization overhaul, we are here to help you reclaim your space and bring clarity to every corner of your home.

  • When it comes to organizing your whole house, we follow a strategic approach at Clarity Imagined. We begin by tackling areas that don't have strong emotional attachments, such as the kitchen, laundry, and bathroom cabinets. This helps build momentum and confidence as we move on to spaces with a bit more sentimental value, like the living room and bookcases.

    As we progress, we understand that it may feel overwhelming, but rest assured, Alice will be there every step of the way to provide guidance and support. Together, we'll address areas like wardrobes, kids' rooms, and even the garage. While it may initially look chaotic, we encourage you to trust the process. By the end, you'll emerge as a transformed individual with a beautifully organized home that brings you peace and clarity.

 

MOVING/UNPACKING & ESTATE CLEARINGS

  • At this stage, we do not offer this service, but we are able to offer an unpacking service for your new home.

    Watch this space, this service may not be far away!

  • Absolutely!

    We will attend the property on the day the moving company delivers your boxes and we either help you unpack or we can do all the unpacking for you, setting up amazing organisational systems for you in this new chapter of your life.

  • We are here to help.

    Please let us express our most sincere condolences.

    We can work with you and help to support you through this emotional time. We will help you categorise things and can also help you make contact with other services that may be useful during this time.

  • I can help you to categorise estates and decide what needs to be done and connect you with local estate agents if a clearing sale is needed.

 

WORKING WITH CLARITY IMAGINED

  • At Clarity Imagined, we deliver exceptional results, we pride ourselves on quality, not quantity. Everyone who works for Clarity Imagined is handpicked by founder Alice. We are empathetic people, we understand the struggles of everyday life as well as some of the other major events that can turn our lives upside down. We strive to make you as comfortable as possible throughout the journey.

    Our goal is to give you the clarity of mind you've always imagined.

  • Fill out our contact form and Alice will be in touch to schedule your initial zoom consultation. We cannot wait to meet you and learn about your dreams for your space.

  • You can find a list of my services on the Services tab at the top of this page. For smaller spaces, I offer a per hour service for which I will give you an estimate of how long I anticipate the space will take to organise. For larger spaces or multiple spaces, I will provide a written quote for the cost of the whole job with an estimate of how many days I anticipate to be in the spaces.

  • I currently service the Central West region of NSW*. Although I am willing to travel. If you live outside the Central West region and you are interested in my services please use the contact us section and let me know where you are. For jobs more than 30kms from Dubbo, I may suggest a complimentary zoom meeting before coming to meet in person.

    *Travel charges may apply

  • My rates can be found on the services page of our website.

  • Clients outside a 30km radius of Dubbo will incur a travel fee.

    Surcharges also apply to last-minute jobs and holidays.

    Product purchased by Clarity Imagined will be reimbursed.

    All fees will be clearly explained in the written quote before work commences.

    There will be no hidden fees.

  • We understand that life happens! Call us as soon as you think you may need to reschedule. We will reschedule your project for our next available date.

    Outlined in our service agreement are the fees incurred due to cancellation and rescheduling.

  • Absolutely! What a wonderful friend or family member you are to give the gift of clarity!

    Although please be mindful, we will not force our services on anyone.

    Sometimes a well meaning friend will call a professional organiser on behalf of their family member/ friend . If the recipient is not ready for help, or simply doesn’t want the service, we will not be able to contribute.

ARE YOU READY TO CREATE CLARITY?

We’ll be with you every step of the way.